I lost my connection in the middle of a session, can I get a refund?

Article author
Bright Support
  • Updated

Lost connections

Unfortunately, we’re not able to give refunds due to technical issues.

There are a lot of moving parts to be able to join any webinar experience. Internet access might be spotty, a webcam or microphone might not be configured, or any number of issues with your phone or computer.

Further Information

Please review our Refund Policy for more information. If you feel the technical difficulties were on our side, please feel free to contact support with more information.

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